Training takes place every month
UPDATE: Training Starts Monday December 28th, 2020
Email us directly: service@atb-business.com to register today for your course of choice !!
We have Level 1- 6 agents working with us at ATB Business Services
| Package 1 @ $3,500 JMD / $35 USD/ £ 45 GBP Level 1 Agent Status | Package 2 @ $4,500 JMD /$45 USD/ £ 55 GBP Level 2 Agent Status | Package 3 @ $5,500 JMD /$60 USD/ £ 70 GBP Level 3 Agent Status |
| 2 DAYS ONLY | 3 DAYS ONLY | 3 DAYS ONLY |
| DAY 1 Customer Service: – Introductory Calls DAY 2 Diction & Enunciation: -Read a script -Exercise on following instructions – Role Play (Customer vs Client) -You will receive a certificate at the end of the course from the ATB Training Hub Immediate referral to ATB Business services for Phone Call Jobs Level 1 Agent Status | DAY 1 Customer Service : – Introductory Calls DAY 2 Diction & Enunciation: -Read a script -Exercise on following instructions -Role Play (Customer vs Client) DAY 3 -How to get past the gatekeeper (i.e. receptionist/ pa) -How to engage your customer/ client in the first 5 seconds of the call -You will receive a certificate at the end of the course from the ATB Training Hub Immediate referral to ATB Business services for Phone Call Jobs Level 2 Agent Status | DAY 1 Customer Service: – Introductory Calls Diction & Enunciation: -Read a script -Exercise on following instructions – Role Play (Customer vs Client) DAY 2 -How to get past the gatekeeper (i.e. receptionist/ pa) DAY 3 -How to engage your customer/ client in the first 5 seconds of the call -How to Close a deal -Training resources will be available on the official ATB Training Hub website -You will receive a certificate at the end of the course from the ATB Training Hub Immediate referral to ATB Business services for Phone Call Jobs Level 3 Agent Status |